Since 2014, I’ve been working as a certified Technical Consultant at ServiceNow specializing in IT Service Management. Previous to this, I spent about 10 years an HP Service Manger / Peregrine consultant. I’ve been in the ITSM space for quite some time now and still find it interesting and fun.
At ServiceNow, I provide customers with various solutions ranging from simple quick-start implementations to complex work-flow driven solutions. Sometimes I develop some cool stuff, other times I learn something new that I want to share. Instead of keeping it all to myself, I’ve decided to share what I’ve learned here on this blog for you to enjoy.